Privacy Policy

Effective Date: July 4, 2026 | Last Updated: July 4, 2026

This Privacy Policy describes how Wellness AI ("we," "us," "our") collects, uses, shares, and protects information when you use our wellness tracking application and website available at wellness.as-vi.com (the "Service").

By creating an account or using the Service, you agree to the collection and use of information as described in this Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information: Name, email address, password, and (optionally) phone number when you register.
Profile Information: Age, gender, height, weight, and fitness/wellness goals.
Health & Wellness Data: Information you log yourself, such as sleep patterns, exercise activity, weight tracking, nutrition logs, meditation/mindfulness sessions, mood entries, or other wellness metrics.
Payment Information: When you subscribe to a paid plan, billing details are processed by our third-party payment processor (see Section 4). We do not store full card numbers on our servers.
Communications: Information you provide when you contact customer support.

1.2 Information Collected Automatically

Device Information: Device type, operating system, unique device identifiers, IP address.
Usage Data: Pages/screens visited, features used, session duration, crash logs, and interaction patterns.
Cookies & Similar Technologies: Used to keep you logged in, remember preferences, and understand usage trends (see Section 6).

1.3 Information from Connected Devices/Apps (if applicable)

If you choose to connect third-party fitness trackers, wearables, or health apps (e.g., Google Fit, Apple Health), we may receive wellness data you authorize from those platforms.

Sensitive Personal Data: Health and wellness information is treated as sensitive personal data under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and similar global regulations. We apply additional safeguards to this category of data as described in Section 5.

2. How We Use Your Information

To create and manage your account
To provide, personalize, and improve wellness tracking features and recommendations
To process subscription payments and manage billing
To send service-related communications (account confirmations, billing receipts, policy updates)
To send optional marketing communications (only with your consent, and you may opt out anytime)
To monitor, analyze, and improve app performance and user experience
To detect, prevent, and address fraud, security issues, or technical problems
To comply with legal obligations

3. Legal Basis for Processing (Where Applicable)

Depending on your location, we process your data based on: your consent, the necessity to perform our contract with you (providing the Service you subscribed to), compliance with legal obligations, and our legitimate interests in operating and improving the Service.

4. How We Share Your Information

We do not sell your personal data. We may share information with:

Recipient	Purpose
Payment processors (e.g., Razorpay, Stripe, Google Play Billing)	To process subscription payments securely
Cloud hosting providers (e.g., Google Cloud Platform)	To store and process app data
Analytics providers	To understand app usage and improve the Service
Legal authorities	Where required by law, court order, or to protect rights and safety

All third parties are required to protect your information consistent with this Policy.

5. Data Security & Retention

We implement industry-standard technical and organizational measures — including encryption in transit, access controls, and secure cloud infrastructure — to protect your data. However, no method of transmission or storage is 100% secure.

We retain your data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see Section 8).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember settings, and analyze usage. You can control cookies through your browser or device settings; disabling cookies may affect some features.

7. Children's Privacy

The Service is intended for users aged 18 and above. We do not knowingly collect personal or health data from children under 18. If we become aware that we have inadvertently collected data from a child, we will delete it promptly. If you believe a child has provided us data, contact us at health@wellnessasvi.com.

8. Your Rights

Depending on your location (including under India's DPDP Act, and GDPR for EU/UK users), you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your account and data ("right to erasure")
Withdraw consent for optional data processing at any time
Request a copy of your data in a portable format
Lodge a complaint with your local data protection authority

To exercise these rights, email us at health@wellnessasvi.com. We will respond within a reasonable timeframe as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Wellness AI
Email: health@wellnessasvi.com
Website: wellness.as-vi.com